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Welcome to the official website of Keanu Reeves (the "Website"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Website, purchase tickets, or interact with our services. By using the Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you purchase tickets, sign up for updates, or contact us, we may collect details such as your name, email address, phone number, billing address, payment information (e.g., credit card details), and delivery preferences.
  • Non-Personal Information: We may collect data such as your IP address, browser type, device information, operating system, and browsing behavior (e.g., pages visited, time spent) through cookies, web beacons, or similar technologies.
  • Event-Related Information: Details specific to ticket purchases, such as Event preferences or attendance history, may be collected to enhance your experience.

2. How We Collect Information

  • Directly from You: You provide information when you complete forms, make purchases, or communicate with us.
  • Automatically: We use tracking technologies (e.g., cookies, analytics tools) to gather data about your interaction with the Website.
  • From Third Parties: We may receive information from payment processors, ticketing platforms, or service providers involved in fulfilling your requests.

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To process ticket purchases, send confirmations, deliver tickets, and manage Event logistics.
  • Communication: To send you updates, Event notifications, or responses to your inquiries via email, phone, or other channels.
  • Improvement: To analyze Website usage, enhance functionality, and tailor content to your preferences.
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  • Security: To detect and prevent fraud, abuse, or unauthorized access to the Website.

4. How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

  • Service Providers: With trusted third parties (e.g., payment processors, ticketing platforms, hosting services) who assist us in operating the Website and delivering services, under strict confidentiality agreements.
  • Legal Obligations: When required by law, court order, or government authority, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided where required.

5. Cookies and Tracking Technologies

  • We use cookies and similar tools to improve your experience, track usage, and serve relevant content. You can manage cookie preferences through your browser settings, though disabling them may limit Website functionality.
  • Analytics tools (e.g., Google Analytics) help us understand traffic patterns and user behavior. These tools may collect anonymized data.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials, if applicable.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to update inaccurate or incomplete information.
  • Deletion: Request the removal of your data, subject to legal or operational limitations.
  • Opt-Out: Unsubscribe from marketing emails via the link provided in each message or by contacting us. To exercise these rights, contact us at [Insert Contact Email or Form Link]. We will respond within a reasonable timeframe, as required by law.

8. Ticket Purchasing and Payment Processing

When you buy tickets, we collect only the information necessary to complete the transaction. Payment details are processed by secure third-party providers (e.g., Stripe, PayPal) and are not stored on our servers. We retain purchase records for accounting and customer service purposes.

9. International Data Transfers

If you access the Website from outside [Insert Jurisdiction, e.g., the United States], your information may be transferred to and processed in [Insert Jurisdiction]. We take steps to ensure such transfers comply with applicable data protection laws, but privacy protections may differ by region.

10. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy (e.g., completing a ticket transaction, responding to inquiries) or as required by law. For example:

  • Ticket purchase data may be kept for up to 7 years for tax and audit purposes.
  • Browsing data may be retained in anonymized form for analytics.

11. Third-Party Links

The Website may link to external sites or services not controlled by us. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their policies before providing information.

12. Children’s Privacy

The Website is not intended for individuals under 13 years of age (or 16 in certain jurisdictions, per local law). We do not knowingly collect personal information from children. If we learn such data has been collected, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after changes constitutes acceptance of the revised policy.

14. Contact Us

For questions, concerns, or requests related to your privacy or this policy, please reach out to us at info@dogstarentertainment.com. We aim to address your inquiries promptly, though response times may vary.